Need to file a claim?

We’re here to help!

Learn how to file a claim for your Gigacover coverage or click on the button below to file a claim on the Gigacover Web portal.


Easy step by step tutorial on how to file a claim online!

Frequently Asked Questions (FAQs)

You can select the following e-wallet and bank options for direct payout once your claims are approved.


  • GCash
  • Maya


  • Asia United Bank Corporation
  • Bank of Commerce
  • Bank of the Philippine Islands
  • BDO Private Bank Inc.
  • BDO Unibank, Inc.
  • China Banking Corporation
  • East West Banking Corporation
  • Metropolitan Bank and Trust Company
  • Philippine Bank of Communications
  • Philippine National Bank
  • Philippine Trust Company
  • Philippine Veterans Bank
  • Rizal Commercial Banking Corporation
  • Robinsons Bank Corporation
  • Security Bank Corporation
  • Union Bank of the Philippines
  • United Coconut Planters Bank

Processing Claims usually takes 2-3 weeks upon submission of all required documents. You can check your progress on the Gigacover Web portal, or you can reach us via email at [email protected] to check the status of your claims.

Have more questions?