Need to file a claim?
We’re here to help!
Learn how to file a claim for your Gigacover coverage or click on the button below to file a claim on the Gigacover Web portal.
TUTORIAL
Easy step by step tutorial on how to file a claim online!
Frequently Asked Questions (FAQs)
Required documents for Inpatient Claims
- Inpatient Form (Download the form here)
- Hospital and Medical Bills (BIR-approved official receipts for consultations fees, medicines, and laboratories.)
- Lab Requests (For lab expenses, lab requests signed by the concerned doctor.)
Required documents for Outpatient Claims
- Outpatient Form (Download the form here)
- Medical Certificates (Diagnosis should be indicated.)
- Hospital and Medical Bills (BIR-approved official receipts for consultations fees, medicines, and laboratories.)
- Lab Requests (For lab expenses, lab requests signed by the concerned doctor.)
Required documents for Inpatient and Outpatient Claims
- Outpatient Form (Download the form here)
- ID Front
- ID Back
- Activity Prescription Form (APF Form)
- Medical Certificate (Diagnosis should be indicated)
- Hospital and Medical Bills
Required documents for Inpatient and Outpatient Claims
- Outpatient Form (Download the form here)
- ID Front
- ID Back
- Activity Prescription Form (APF Form)
- Medical Certificate (Diagnosis should be indicated)
- Hospital and Medical Bills
You can select the following e-wallet and bank options for direct payout once your claims are approved.
E-wallet
- Coins.ph
- GCash
- Maya
Banks
- Asia United Bank Corporation
- Bank of Commerce
- Bank of the Philippine Islands
- BDO Private Bank Inc.
- BDO Unibank, Inc.
- China Banking Corporation
- East West Banking Corporation
- Metropolitan Bank and Trust Company
- Philippine Bank of Communications
- Philippine National Bank
- Philippine Trust Company
- Philippine Veterans Bank
- Rizal Commercial Banking Corporation
- Robinsons Bank Corporation
- Security Bank Corporation
- Union Bank of the Philippines
- United Coconut Planters Bank
Processing Claims usually takes 2-3 weeks upon submission of all required documents. You can check your progress on the Gigacover Web portal, or you can reach us via email at [email protected] to check the status of your claims.