Claims

How to file a claim?

Sign into your account and go to the Claims page.
Click submit a claim.
Choose your type of claim.
Upload or fill up the claim requirements and details.
Input your e-wallet details.
Input your e-wallet details.

Need help filing a claim?

Click on the specific product to learn more!

The following documents will be required when submitting for claims:

Medical Leave
  • NRIC
  • Medical Certificates
  • Medical Reports with Diagnosis
  • Referral Letters
Hospitalisation Leave
  • NRIC
  • Medical Certificates
  • Medical Reports with Diagnosis
  • Referral Letters
  • Inpatient Discharge Summary
  • Operation Records (For Surgeries)
  • Hospital Medical Bills

Frequently Asked Questions (FLEP Claim)

The following documents will be required when submitting for claims:

All Group Personal Accident Claims
  • Policyholder’s driving license and NRIC
  • Certificate of Motor Insurance
  • Rental Contract
  • GIA Accident Report
  • Police Report (if applicable)
  • Proof of Payment to the rental company (if excess was paid)
  • Original Repair Invoice
  • Colour photographs showing damages of the car
  • Colour photographs showing the car after repaired

Frequently Asked Questions (GPA Claim)

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