For the purpose of this Policy, “personal data” means data, whether true or not, about a customer who can be identified: (a) from that data; or (b) from that data and other information to which we have or are likely to have access.
Information you Provide Us
We may also ask you to create login information for your Gigacover account, such as a username and password. When you provide your email address or mobile phone number, we may ask for your consent to receive email or text messages relating to our Services. You may withdraw your consent by contacting us as indicated below. Please note that if you withdraw your consent to receive some emails or text messages from us, you may not be able to use some of our Services. For text messages, your mobile carrier’s standard text message and data charges may apply to text messages you receive from us, and you are responsible for any fees charged by your mobile carrier if we contact you.
Information about Your Transactions
We collect Personal Information about your transactions with us and others.
Information from Third Parties
We also collect Personal Information about you from other companies. For instance, we may receive Personal Information about you from a consumer reporting agency or through an authenticated bank account you agree to link to Gigacover.
Information Automatically Collected
Information that we automatically collect in connection with your access or use of our services may include:
Device Information. We may collect Device-specific information (such as hardware model, operating system version, unique Device identifiers, and mobile network Information, including your mobile phone number). We may associate your Device identifiers or your mobile phone number with your Gigacover account.
Log Information. We may record or log information from your Devices, their software, and your activity accessing or using our Services. This information may include: The Device’s Internet Protocol (“IP”) address Identification numbers associated with your Devices Device event information, such as crashes, system activity, and hardware settings Location preferences Date and time stamps of transactions System configuration information Other interactions with our Services
Information Collected through Cookies and Similar Technologies
The cookies we use in connection with our Services include:
Third-party cookies: We permit certain third parties to place cookies through our Services to provide us with better insights into the use of our Services and user demographics and to advertise our Service to you. These third parties may collect information about your online activities over time and across different websites when you access or use our Services. For example, we utilize Google Analytics to analyze usage patterns for our Services. Google Analytics generates a cookie to capture information about your use of our Services, which Google uses to compile reports on website activity for us and to provide other related services. Google may use a portion of your IP address to identify its cookie, but this will not be associated with any other data held by Google. We may also permit third-party service providers to place cookies for our Services, as indicated above, to perform analytic or marketing functions where you are notified of them and you have consented to the usage. We do not control the use of such third-party cookies or the resulting information, and we are not responsible for any actions or policies of such third parties.
How We Use Information
How we Share Information
Email and Text Messages We use email and SMS messaging to deliver parts of our Services. Email and text messages that we send you or that you send us are not encrypted. An unauthorized third party may be able to read, delete, or alter these messages. We have no control over the networks used to transmit email and text messages. If you choose to send personal information through an unencrypted email or text message, you agree that you understand and accept the risk.
Transfers of Personal Data outside of Singapore
We generally do not transfer your personal data to countries outside of Singapore. However, if we do so, we will obtain your consent for the transfer to be made and we will take steps to ensure that your personal data continues to receive a standard of protection that is at least comparable to that provided under the PDPA.
Accessing Your Information
You must notify us of any change in your Personal Information by updating your Gigacover account profile through our Services. Any changes will affect only future uses of your Personal Information.
You can ask us whether we are storing your Personal Information and you can ask to receive a copy of that Personal Information. Before sending you any Personal Information, we will ask you to provide proof of your identity. If you are not able to provide proof of your identity, we reserve the right to refuse to send you any Personal Information. We will respond as quickly as we can to your requests for details of Personal Information we hold about you.
Withdrawing Your Consent
Upon receipt of your written request to withdraw your consent, we may require reasonable time (depending on the complexity of the request and its impact on our relationship with you) for your request to be processed and for us to notify you of the consequences of us acceding to the same, including any legal consequences which may affect your rights and liabilities to us. In general, we will seek to process your request within ten (10) business days of receiving it.
Whilst we respect your decision to withdraw your consent, please note that depending on the nature and scope of your request, we may not be in a position to continue providing our goods or services to you and we shall, in such circumstances, notify you before completing the processing of your request. If you decide to cancel your withdrawal of consent, please inform us in writing in the manner described in clause 3.1 above.
Please note that withdrawing consent does not affect our right to continue to collect, use and disclose personal data where such collection, use and disclose without consent is permitted or required under applicable laws.
Information You Share Socially
Our Services may allow you to connect and share your actions, comments, content, and information publicly or with friends. We are not responsible for maintaining the confidentiality of any information you share publicly or with friends.
Our Services may also allow you to connect with us on, share on, and use third-party websites, applications, and services. Please be mindful of your personal privacy needs and the privacy needs of others as you choose whom to connect with and what to share and make public. We cannot control the privacy or security of information you choose to make public or share with others. We also do not control the privacy practices of third parties. Please contact those sites and services directly if you want to learn about their privacy practices.
No method of electronic transmission or storage is 100% secure. Therefore, we cannot guarantee absolute security of your Personal Information. You also play a role in protecting your Personal Information. Please safeguard your username and password for your Gigacover account and do not share them with others. If we receive instructions using your Gigacover account login information, we will consider that you have authorized the instructions.You agree to notify us immediately of any unauthorized use of your Gigacover account or any other breach of security. We reserve the right, in our sole discretion, to refuse to provide our Services, terminate Gigacover accounts, and to remove or edit content.
Protecting Children’s Privacy
Our Services are not directed, or intended to be attractive, to children under the age of 18. If you are under the age of 18, do not use our Services or submit any information to us.
Links to Third Party Websites
You may contact our Data Protection Officer if you have any enquiries or feedback on our personal data protection policies and procedures, or if you wish to make any request, in the following manner: Email Address : [email protected].